QUALITY POLICY
We are
totally committed to
providing products and services that consistently exceed the expectations of the
customer in all respects, and aim to be ‘world class’ as measured by industry
standard benchmarks.
In
Support of this policy the following three primary quality objectives and
measurements have been identified as our mis
•
Increase customer satisfaction and confidence as measured by a quarterly
survey of a percentage of our customers with a rating system of one to ten, with
10 being the highest rating.
•
Zero defects both internally and externally as measured by non
conformance reports in percentage acceptance
•
On time delivery goal of 100% by comparing actual to customer
requirements